Frequently Asked Questions
What should I do if I forget my password?
If you’ve forgotten your password, follow these simple steps to recover it:
- Click on the “Forgot Password” option on the login page.
- Enter your registered email address.
- Check your inbox for a reset link and follow the instructions to set a new password.
For further assistance, you can contact customer support via live chat or email.
Is Casino Plus legal?
Yes, Casino Plus is fully legal and operates under the licensing and regulation of PAGCOR (Philippine Amusement and Gaming Corporation). This ensures compliance with all laws, providing a secure and trustworthy gaming environment.
What are the requirements to create an account?
To register an account on Casino Plus, you’ll need:
- A valid email address.
- Accurate personal details, including name and date of birth.
- Proof of being at least 18 years old or meeting the legal age requirement in your jurisdiction.
Additionally, you must agree to the platform’s terms and conditions to complete the registration process.
Which payment methods does Casino Plus support?
Casino Plus offers a variety of secure and convenient payment methods, including:
- GCash, PayPal, USDT, and bank transfers.
- The platform ensures a 1:1 currency conversion rate and processes most transactions almost instantly.
For a full list of supported methods, visit the “Banking” section on the website or app.
How do I contact customer support?
Casino Plus provides multiple ways to get in touch with their professional support team:
- Live Chat: Available directly on the website or app.
- Email: Send your queries to the official support address.
- Hotline: Reach out via the customer service hotline for immediate assistance.
- Social Media: Connect through Casino Plus’s verified social media channels.
The support team is available 24/7 to ensure a seamless gaming experience.
Can I play Casino Plus on my mobile device?
Absolutely! Casino Plus is optimized for both mobile browsers and features a dedicated mobile app for enhanced convenience. The app is compatible with Android and iOS devices, offering the full range of games, banking options, and community features.
What types of games does Casino Plus offer?
Casino Plus boasts a diverse game library, including:
- Sports Betting: Over 50 sports, including football and eSports.
- Live Casino: Games like Baccarat, Roulette, and Blackjack.
- Slot Games: Hundreds of themes with high win rates and jackpots.
- Fish Shooting Games: Interactive and visually stunning gameplay.
Are bonuses available for new players?
Yes, Casino Plus frequently offers generous welcome bonuses and other promotional events. Check the “Promotions” section on the platform for the latest offers.